No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for im体育 Energy.

Renewable Product Content

100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. 如需更多信息，请参阅贵方报盘的具体条款.

50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. 如需更多信息，请参阅贵方报盘的具体条款.

No. When you select im体育 Energy as your electricity provider you will receive one consolidated bill from your local utility. im体育 Energy将作为发电供应商出现在您的账单上.

作为一个知情的消费者, 你可以查看当前账单上的利率，然后购买最适合你需要的东西

You can click here, or call us at 1-.

im体育 Energy was founded in 1999 and has grown to become one of the most trusted retail energy suppliers in the United States. Based in Houston, Texas, we have been providing electricity and natural gas to homes just like yours for more than 15 years.

Your invoice will indicate whether it is actual or estimated.

Complete your enrollment today online or chat with one of our knowledgeable sales agents at or customercare@z14z.com.

您可以通过网上付款 My Account or by phone at using a checking account, credit card, or debit card. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点，请按 here

你可以在im体育 Energy网上注册.Com -只需输入你的邮政编码，选择你的计划，并填写你的信息. It’s easy. 你也可以通过电话报名 . 不管怎样，我们期待着你的消息.

Give us a call at 8.

No, 只要你在网上注册, we’ll handle contacting your utility and notifying them of your switch.

We actually purchase electricity from companies in or near your area and sell it to people and businesses like you, often at a fixed price.

We actually purchase natural gas from many sources and arrange to have it transported to your area.

Your current provider will know when your contract expires and whether or not there’s an early termination fee. 我们建议您联系他们核实这些细节.

Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. im体育 Energy will send you one consolidated bill that contains both your energy charges and your utility charges.
Dual billing markets -在某些市场，大客户可以选择双重计费. 如果你是双重计费客户, your business will get an energy charge-only bill from im体育 Energy and a utility charges bill from your local utility. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets -公用事业合并计费系统在德克萨斯州以外的所有市场都是默认的(ERCOT). 在公用事业合并计费市场, the utility sends you one consolidated bill containing both your utility charges and your energy charges, 即使你的能量来自于像im体育 energy这样有竞争力的能源供应商.

转换通常需要15-45天.

作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. Our expertise and size allow us to negotiate better prices on energy, 然后我们再告诉你.

这取决于公用事业市场, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.

这取决于公用事业市场, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.

Please check out the products page for plans available in your area.

总拖欠余额的5%.

Once you sign up, you'll get an enrollment e-mail containing your estimated switch or move-in date.

你会一如既往地收到公用事业公司的账单. That bill will include your supply charges from im体育 Energy along with the delivery charges from the utility.

在新地址获得电力或天然气服务, you’ll need to contact the utility so they can process your move in. 一旦你这样做,你可以 在网上注册im体育 Energy or by phone at

Give us a call at 至少3个工作日前，你需要你的电力服务转移. When you call, 我们需要你的新服务地址, 您的新ESID号码，如果有的话, the date you want to start service at your new address and the date you would like service disconnected at your old address.

如果你搬到一个新的地方，断开连接不会受到任何惩罚. 你需要提供你的转寄地址, 这取决于你的具体情况, you may be required to provide some additional proof that you’ve left your previous address.

如果你的合同在六个月内到期, we offer future date pricing and make contracts available that start at the end of your current contract.

Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.

这取决于你选择什么样的入住方式.

Move In: You choose- At least 3 business, maximum of 45 calendar days

Priority Move In: 24-48 hours (will cost more than a typical move-in request)

The utility will continue to handle outages, leaks, and emergencies just like they always have.

公用事业将继续处理紧急情况, leaks, 停电，电线断了，一如既往. For these kinds of issues, we recommend calling the utility.

No. The Gas utility is required to handle all customers equally and has no incentive to treat you differently, 即使你选择了替代能源供应商.

是的，这是受国家监管的.

不，更换供应商是不收费的.

Some of our plans may include a small monthly fee which is listed on the products details page. 

For variable-rate plans, there are no early termination fees. For fixed-rate plans, 我们可能会收取产品详情页面列出的提前终止费用. Click here to find out more.

No. 因为公用事业在其服务区域内处理所有客户的账单, 我们没有办法阻止切断你的连接, 即使你想加入我们.

Suppliers can employ different strategies when purchasing power in the wholesale market. Sometimes that strategy results in a supplier being able to offer rates that are lower than the local utility.

On your current energy bill, look for the energy charges portion. This is the part of your bill that im体育 Energy can help you with and the part you will compare with other REP. price per kWh = total energy charges ÷ total kWh used for the month

我们在你们地区的价格包括供应费和运输费.

当你的合同到期时, you can renew by logging in to my account or calling us at and then selecting the plan you want. 或者你什么都不做，你会自动切换到一个可变利率.

一旦你完成在线注册程序, you’ll get a confirmation email containing your contract number, plan details and other info about your service with im体育 Energy. You will also be receiving a welcome kit including terms of service.

im体育 Energy may charge a fee for canceling your contract early. 确切的费用取决于你的计划. 提前终止费用的查看产品详细信息页面.

您的实用程序将一如既往地处理停机和交付问题. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like im体育 Energy - they’re required by law to serve all customers equally.

A charge assessed during each billing cycle that’s not based on your demand for energy consumption.

A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.

逾期付款的费用.

A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.

由公用事业委员会批准的收费, 每兆瓦时不超过65美分, 为低收入折扣提供资金, 一次性缴费援助, customer education, 委员会行政费用和低收入能源效率项目.

根据所消耗的电量(kWh)计算的一种收费

在这里阅读有关放松管制的内容.

Alternative electricity providers like im体育 Energy buy electricity from the people who generate it, 然后把电卖给像你这样的人. 你的工作包括管理电线, poles and other infrastructure to get the electricity safely and reliably to homes and businesses. 如果你没有选择一个替代电力供应商来购买你的电力, 你可以从公用事业公司买电. You have the right to choose your provider in a deregulated market.

Your current provider will know when your contract expires and whether or not there’s an early termination fee. 我们建议您联系他们核实这些细节.

这取决于你选择什么样的转换或搬进去.

Utility Selects Switch: 3-7 business days

Self-Selected Switch: You choose- At least 3 business, maximum of 45 calendar days

Move In: You choose- At least 3 business, maximum of 45 calendar days

Priority Move-In: 24-48 hours

别忘了，这些类型的转换和迁入确实涉及费用

Each utility is different, but a switch typically takes effect in one to two billing cycles.

The utility will continue to handle gas leaks, outages and emergencies just like they always have.

如果您对您的im体育 Energy账单有任何问题，请im体育 . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, 及星期六上午九时至晚上十二时.

We use our buying power and expert knowledge of energy markets to purchase electricity, then we offer fixed rates with various term options to fit your needs.

We use our buying power and expert knowledge of energy markets to purchase natural gas, then we offer fixed-rate with various term options that fit your needs.

Some customers like the flexibility of a month to month variable rate. 另一些人则不想担心能源价格是涨还是跌, and prefer the stability and price protection of a fixed rate.

这取决于你选择哪种计划. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. Be sure to read the terms and conditions to learn the details of any electricity plan you sign up for.

Possibly- we’ll let you know whether or not you’ll need to provide a deposit after we’ve run your credit check, 包括来自消费者报告机构Transunion的信息. But, 即使你必须提供押金, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.

如果你是圣地亚哥煤气公司的 & Electric or  Southern California Gas Company or Pacific Gas & Electric customer, you will receive a separate invoice for supply and delivery charges that were once combined by your utility company. im体育 Energy will provide our pricing on a separate invoice for your supply charges and your utility company will continue to charge you for the delivery of that gas and the applicable taxes and fees.

Otherwise, 你会一如既往地收到公用事业公司的账单. That bill will include your supply charges from im体育 Energy along with the delivery charges from the utility.

We recommend contacting the utility to confirm whether or not these services will still be available to you after you switch.

If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.

Because your exact switch date is determined by your utility, 我们不能告诉你具体的日期, 但你可以调用实用程序来找出答案.

Alternative electricity providers like im体育 Energy buy electricity from the companies that generate it, 然后把电卖给像你这样的人. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. 如果你没有选择一个替代电力供应商来购买你的电力, 你可以从公用事业公司买电. You have the right to choose your provider in a deregulated market like Commonwealth Edison.

在新地址获得电力或天然气服务, you'll need to contact the utility so they can process your move in. 一旦你这样做了，你可以在网上或电话上注册im体育 Energy .

Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. 在那里你可以改变你的偏好, 更新您的付款信息(适用于某些市场)和通讯录, 跟踪您的订单和管理您的帐户密码.

We use our buying power and expert knowledge of energy markets to purchase electricity, then we offer fixed rates with various term options to fit your needs.

Residential- Because im体育 Energy is not responsible for collecting taxes for residential customers, there are no taxes included in im体育 Energy's residential rates.

Commercial- im体育 Energy负责向商业客户收取税款. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯，请联络我们 .

Some of the utilities may add any applicable taxes to your bill.

Yes, you can set up and manage multiple accounts with one login. 只需登录您的im体育 Energy在线帐户, 点击我的帐户并选择添加服务位置.

Our customer accounts are typically under one primary account holder. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.

Yes, you can call 注册im体育 Energy，或者您可以使用我们的快速、简单的在线注册24/7 z14z.com.

公用事业账单所有客户, 您账单上的姓名将与您公用事业账户上的姓名相同.

在新地址获得电力或天然气服务, you’ll need to contact the utility so they can process your move in. 一旦你这样做了，你就可以签约了 im体育 Energy online or by phone at .

No. Since ConEd handles billing for all customers in their service area, there is no way for us to stop ConEd from disconnecting you, 即使你想加入我们.

No. 一旦你成功和im体育签约，剩下的就交给我们了.

是的，我们为商业客户服务. 详情请致电1-.

No. Your electricity will continue to be delivered safely and reliably by your local utility, 不管你从谁那里买的.

它因市场而异.

Texas - All TDU: 是的，我们提供预算账单. It usually takes 1-2 billing cycles for your budget billing to begin once we’ve received your signed budget billing form. 请注意，预算账单需要设置自动支付与我们的支付供应商. 详情请致电(877)547-7275.

PG&E当前位置我们不提供供应费用的预算账单, 我们要为你的那部分账单负责. However, PG&E does offer budget billing on the delivery portion of your bill.

Nicor当前位置我们不提供供应费用的预算账单, which is 我们要为你的那部分账单负责. However, Nicor does offer budget billing on the delivery portion of your bill.

BGE: 预算账单是可用的，但只在您的账单的交付部分. 这不是你的账单中im体育能源负责的部分. Please contact BGE 了解更多关于预算账单的工作.

ConEd: We don’t offer budget billing on 我们要为你的那部分账单负责 your supply charges. ConEd does offer budget billing on the delivery portion of your bill.

Peoples Gas: We don’t offer budget billing on 我们要为你的那部分账单负责 your supply charges. Peoples Gas does offer budget billing on the delivery portion of your bill.

PSE&G: We don’t offer budget billing on 我们要为你的那部分账单负责 your supply charges. PSE&G does offer budget billing on the delivery portion of your bill.

North Shore Gas: 我们不提供供应费用的预算账单, which is 我们要为你的那部分账单负责. However, North Shore Gas does offer budget billing on the delivery portion of your bill.

Keyspan: Yes. We offer budget billing on the supply portion of your bill. It usually takes 1-2 billing cycles for your budget billing to begin once we’ve received your signed budget billing form. 找出预算账单是否可用的交付部分的账单, we recommend you contact Keyspan.

NIMO: Yes. We offer budget billing on the supply portion of your bill. It usually takes 1-2 billing cycles for your budget billing to begin once we’ve received your signed budget billing form. 找出预算账单是否可用的交付部分的账单, 我们建议您联系 NIMO.

im体育 Energy does not own generation assets and does not act as a utility in any market. We are solely focused on purchasing energy for our customers, getting the best price possible on that energy and assuring a best in class customer experience.

作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, 然后我们用它来创建固定利率和不同的期限选择，以满足您的需求. We take the risk of commodity rates changing so you don’t have to.

No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for im体育 Energy.

Renewable Product Content

100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. 如需更多信息，请参阅贵方报盘的具体条款.

50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. 如需更多信息，请参阅贵方报盘的具体条款.

No. When you select im体育 Energy as your electricity provider you will receive one consolidated bill from your local utility. im体育 Energy将作为发电供应商出现在您的账单上.

作为一个知情的消费者, 你可以查看当前账单上的利率，然后购买最适合你需要的东西

You can click here, or call us at 1-.

im体育 Energy was founded in 1999 and has grown to become one of the most trusted retail energy suppliers in the United States. Based in Houston, Texas, we have been providing electricity and natural gas to homes just like yours for more than 15 years.

Your invoice will indicate whether it is actual or estimated.

Complete your enrollment today online or chat with one of our knowledgeable sales agents at or customercare@z14z.com.

您可以通过网上付款 My Account or by phone at using a checking account, credit card, or debit card. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点，请按 here

你可以在im体育 Energy网上注册.Com -只需输入你的邮政编码，选择你的计划，并填写你的信息. It’s easy. 你也可以通过电话报名 . 不管怎样，我们期待着你的消息.

Give us a call at 8.

No, 只要你在网上注册, we’ll handle contacting your utility and notifying them of your switch.

We actually purchase electricity from companies in or near your area and sell it to people and businesses like you, often at a fixed price.

We actually purchase natural gas from many sources and arrange to have it transported to your area.

Your current provider will know when your contract expires and whether or not there’s an early termination fee. 我们建议您联系他们核实这些细节.

Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. im体育 Energy will send you one consolidated bill that contains both your energy charges and your utility charges.
Dual billing markets -在某些市场，大客户可以选择双重计费. 如果你是双重计费客户, your business will get an energy charge-only bill from im体育 Energy and a utility charges bill from your local utility. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets -公用事业合并计费系统在德克萨斯州以外的所有市场都是默认的(ERCOT). 在公用事业合并计费市场, the utility sends you one consolidated bill containing both your utility charges and your energy charges, 即使你的能量来自于像im体育 energy这样有竞争力的能源供应商.

转换通常需要15-45天.

作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. Our expertise and size allow us to negotiate better prices on energy, 然后我们再告诉你.

Because PG&E账单所有客户，你的账单上的名字将与你PG上的名字相同&E account.

这取决于公用事业市场, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.

这取决于公用事业市场, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.

Please check out the products page for plans available in your area.

总拖欠余额的5%.

Once you sign up, you'll get an enrollment e-mail containing your estimated switch or move-in date.

你会一如既往地收到公用事业公司的账单. That bill will include your supply charges from im体育 Energy along with the delivery charges from the utility.

在新地址获得电力或天然气服务, you’ll need to contact the utility so they can process your move in. 一旦你这样做,你可以 在网上注册im体育 Energy or by phone at

Give us a call at 至少3个工作日前，你需要你的电力服务转移. When you call, 我们需要你的新服务地址, 您的新ESID号码，如果有的话, the date you want to start service at your new address and the date you would like service disconnected at your old address.

如果你搬到一个新的地方，断开连接不会受到任何惩罚. 你需要提供你的转寄地址, 这取决于你的具体情况, you may be required to provide some additional proof that you’ve left your previous address.

在注册过程中, 我们向您提供有关信用局的信息，我们用于您的信用检查. You can contact that credit bureau for any questions you have about your credit profile.

可以，但你需要提供押金. Please give us a call at and a customer service representative can help guide you through the enrollment process.

如果你的合同在六个月内到期, we offer future date pricing and make contracts available that start at the end of your current contract.

Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.

这取决于你选择什么样的入住方式.

Move In: You choose- At least 3 business, maximum of 45 calendar days

Priority Move In: 24-48 hours (will cost more than a typical move-in request)

The utility will continue to handle outages, leaks, and emergencies just like they always have.

公用事业将继续处理紧急情况, leaks, 停电，电线断了，一如既往. For these kinds of issues, we recommend calling the utility.

No. The Gas utility is required to handle all customers equally and has no incentive to treat you differently, 即使你选择了替代能源供应商.

是的，这是受国家监管的.

不，更换供应商是不收费的.

Some of our plans may include a small monthly fee which is listed on the products details page. 

For variable-rate plans, there are no early termination fees. For fixed-rate plans, 我们可能会收取产品详情页面列出的提前终止费用. Click here to find out more.

No. 因为公用事业在其服务区域内处理所有客户的账单, 我们没有办法阻止切断你的连接, 即使你想加入我们.

Suppliers can employ different strategies when purchasing power in the wholesale market. Sometimes that strategy results in a supplier being able to offer rates that are lower than the local utility.

On your current energy bill, look for the energy charges portion. This is the part of your bill that im体育 Energy can help you with and the part you will compare with other REP. price per kWh = total energy charges ÷ total kWh used for the month

Having to pay a deposit won’t have any impact on the price we charge or the service you receive.

我们在你们地区的价格包括供应费和运输费.

与im体育建立服务关系, 在某些市场，你会被要求提供你的社会安全号码.

当你的合同到期时, you can renew by logging in to my account or calling us at and then selecting the plan you want. 或者你什么都不做，你会自动切换到一个可变利率.

一旦你完成在线注册程序, you’ll get a confirmation email containing your contract number, plan details and other info about your service with im体育 Energy. You will also be receiving a welcome kit including terms of service.

im体育 Energy may charge a fee for canceling your contract early. 确切的费用取决于你的计划. 提前终止费用的查看产品详细信息页面.

您的实用程序将一如既往地处理停机和交付问题. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like im体育 Energy - they’re required by law to serve all customers equally.

A charge assessed during each billing cycle that’s not based on your demand for energy consumption.

A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.

逾期付款的费用.

A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.

由公用事业委员会批准的收费, 每兆瓦时不超过65美分, 为低收入折扣提供资金, 一次性缴费援助, customer education, 委员会行政费用和低收入能源效率项目.

根据所消耗的电量(kWh)计算的一种收费

在这里阅读有关放松管制的内容.

Alternative electricity providers like im体育 Energy buy electricity from the people who generate it, 然后把电卖给像你这样的人. 你的工作包括管理电线, poles and other infrastructure to get the electricity safely and reliably to homes and businesses. 如果你没有选择一个替代电力供应商来购买你的电力, 你可以从公用事业公司买电. You have the right to choose your provider in a deregulated market.

Your current provider will know when your contract expires and whether or not there’s an early termination fee. 我们建议您联系他们核实这些细节.

这取决于你选择什么样的转换或搬进去.

Utility Selects Switch: 3-7 business days

Self-Selected Switch: You choose- At least 3 business, maximum of 45 calendar days

Move In: You choose- At least 3 business, maximum of 45 calendar days

Priority Move-In: 24-48 hours

别忘了，这些类型的转换和迁入确实涉及费用

Each utility is different, but a switch typically takes effect in one to two billing cycles.

The utility will continue to handle gas leaks, outages and emergencies just like they always have.

如果您对您的im体育 Energy账单有任何问题，请im体育 . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, 及星期六上午九时至晚上十二时.

We use our buying power and expert knowledge of energy markets to purchase electricity, then we offer fixed rates with various term options to fit your needs.

We use our buying power and expert knowledge of energy markets to purchase natural gas, then we offer fixed-rate with various term options that fit your needs.

Some customers like the flexibility of a month to month variable rate. 另一些人则不想担心能源价格是涨还是跌, and prefer the stability and price protection of a fixed rate.

这取决于你选择哪种计划. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. Be sure to read the terms and conditions to learn the details of any electricity plan you sign up for.

Possibly- we’ll let you know whether or not you’ll need to provide a deposit after we’ve run your credit check, 包括来自消费者报告机构Transunion的信息. But, 即使你必须提供押金, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.

如果你是圣地亚哥煤气公司的 & Electric or  Southern California Gas Company or Pacific Gas & Electric customer, you will receive a separate invoice for supply and delivery charges that were once combined by your utility company. im体育 Energy will provide our pricing on a separate invoice for your supply charges and your utility company will continue to charge you for the delivery of that gas and the applicable taxes and fees.

Otherwise, 你会一如既往地收到公用事业公司的账单. That bill will include your supply charges from im体育 Energy along with the delivery charges from the utility.

We recommend contacting the utility to confirm whether or not these services will still be available to you after you switch.

If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.

我们做信用检查作为我们注册过程的一部分.

Because your exact switch date is determined by your utility, 我们不能告诉你具体的日期, 但你可以调用实用程序来找出答案.

Alternative electricity providers like im体育 Energy buy electricity from the companies that generate it, 然后把电卖给像你这样的人. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. 如果你没有选择一个替代电力供应商来购买你的电力, 你可以从公用事业公司买电. You have the right to choose your provider in a deregulated market like Commonwealth Edison.

在新地址获得电力或天然气服务, you'll need to contact the utility so they can process your move in. 一旦你这样做了，你可以在网上或电话上注册im体育 Energy .

Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. 在那里你可以改变你的偏好, 更新您的付款信息(适用于某些市场)和通讯录, 跟踪您的订单和管理您的帐户密码.

We use our buying power and expert knowledge of energy markets to purchase electricity, then we offer fixed rates with various term options to fit your needs.

Residential- Because im体育 Energy is not responsible for collecting taxes for residential customers, there are no taxes included in im体育 Energy's residential rates.

Commercial- im体育 Energy负责向商业客户收取税款. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯，请联络我们 .

Some of the utilities may add any applicable taxes to your bill.

Yes, you can set up and manage multiple accounts with one login. 只需登录您的im体育 Energy在线帐户, 点击我的帐户并选择添加服务位置.

Our customer accounts are typically under one primary account holder. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.

Yes, you can call 注册im体育 Energy，或者您可以使用我们的快速、简单的在线注册24/7 z14z.com.

公用事业账单所有客户, 您账单上的姓名将与您公用事业账户上的姓名相同.

在新地址获得电力或天然气服务, you’ll need to contact the utility so they can process your move in. 一旦你这样做了，你就可以签约了 im体育 Energy online or by phone at .

No. 一旦你成功和im体育签约，剩下的就交给我们了.

是的，如果您符合以下条件，我们可以免除您的押金:

65 or Older – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant is 65 years of age or older and the customer is not currently delinquent in payment of any electric service account.

家庭暴力受害者 – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant has been determined to be a victim of family violence as defined in the Texas Family Code §51.002由医护人员进行治疗, 由执法人员, by the Office of a Texas District Attorney or County Attorney, 司法部长办公室的人, or by a grantee of the Texas Equal Access to Justice Foundation. This determination shall be evidenced by submission of a certification letter from the Texas Council of Family Violence. The certification letter may be submitted directly to im体育 Energy by use of a toll-free fax number.

以前电力供应商的信用证– A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant:

• Has been a customer of any retail electric provider or an electric utility within the two years prior to the request for electric service;
• Is not delinquent in payment of any such electric service account; and
• During the last 12 consecutive months of service was not late in paying a bill more than once.

You can also split your deposit into two equal installments. Customers who are eligible for low-income discount programs may pay deposits in excess of $50.00分两期. The first installment must be paid within 10 days after written notice of the deposit requirement is issued, and the second installment must be paid within 30 days after the first deposit is paid.

是的，我们为商业客户服务. 详情请致电1-.

No. Your electricity will continue to be delivered safely and reliably by your local utility, 不管你从谁那里买的.

它因市场而异.

Texas - All TDU: 是的，我们提供预算账单. It usually takes 1-2 billing cycles for your budget billing to begin once we’ve received your signed budget billing form. 请注意，预算账单需要设置自动支付与我们的支付供应商. 详情请致电(877)547-7275.

PG&E当前位置我们不提供供应费用的预算账单, 我们要为你的那部分账单负责. However, PG&E does offer budget billing on the delivery portion of your bill.

Nicor当前位置我们不提供供应费用的预算账单, which is 我们要为你的那部分账单负责. However, Nicor does offer budget billing on the delivery portion of your bill.

BGE: 预算账单是可用的，但只在您的账单的交付部分. 这不是你的账单中im体育能源负责的部分. Please contact BGE 了解更多关于预算账单的工作.

ConEd: We don’t offer budget billing on 我们要为你的那部分账单负责 your supply charges. ConEd does offer budget billing on the delivery portion of your bill.

Peoples Gas: We don’t offer budget billing on 我们要为你的那部分账单负责 your supply charges. Peoples Gas does offer budget billing on the delivery portion of your bill.

PSE&G: We don’t offer budget billing on 我们要为你的那部分账单负责 your supply charges. PSE&G does offer budget billing on the delivery portion of your bill.

North Shore Gas: 我们不提供供应费用的预算账单, which is 我们要为你的那部分账单负责. However, North Shore Gas does offer budget billing on the delivery portion of your bill.

Keyspan: Yes. We offer budget billing on the supply portion of your bill. It usually takes 1-2 billing cycles for your budget billing to begin once we’ve received your signed budget billing form. 找出预算账单是否可用的交付部分的账单, we recommend you contact Keyspan.

NIMO: Yes. We offer budget billing on the supply portion of your bill. It usually takes 1-2 billing cycles for your budget billing to begin once we’ve received your signed budget billing form. 找出预算账单是否可用的交付部分的账单, 我们建议您联系 NIMO.

Deposit is a requirement if you fail our credit check process and credit check is required in some markets. 免除信用检查也有例外

65 or Older – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant is 65 years of age or older and the customer is not currently delinquent in payment of any electric service account.

家庭暴力受害者 – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant has been determined to be a victim of family violence as defined in the Texas Family Code §51.002由医护人员进行治疗, 由执法人员, by the Office of a Texas District Attorney or County Attorney, 司法部长办公室的人, or by a grantee of the Texas Equal Access to Justice Foundation. This determination shall be evidenced by submission of a certification letter from the Texas Council of Family Violence. The certification letter may be submitted directly to im体育 Energy by use of a toll-free fax number.

Letter of credit from a previous electric provider– A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant:

Has been a customer of any retail electric provider or an electric utility within the two years prior to the request for electric service;
Is not delinquent in payment of any such electric service account; and
During the last 12 consecutive months of service was not late in paying a bill more than once.
You can also split your deposit into two equal installments. Customers who are eligible for low-income discount programs may pay deposits in excess of $50.00分两期. The first installment must be paid within 10 days after written notice of the deposit requirement is issued, and the second installment must be paid within 30 days after the first deposit is paid.

im体育 Energy does not own generation assets and does not act as a utility in any market. We are solely focused on purchasing energy for our customers, getting the best price possible on that energy and assuring a best in class customer experience.

作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, 然后我们用它来创建固定利率和不同的期限选择，以满足您的需求. We take the risk of commodity rates changing so you don’t have to.

No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for im体育 Energy.

Renewable Product Content

100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. 如需更多信息，请参阅贵方报盘的具体条款.

50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. 如需更多信息，请参阅贵方报盘的具体条款.

No. When you select im体育 Energy as your electricity provider you will receive one consolidated bill from your local utility. im体育 Energy将作为发电供应商出现在您的账单上.

作为一个知情的消费者, 你可以查看当前账单上的利率，然后购买最适合你需要的东西

You can click here, or call us at 1-.

im体育 Energy was founded in 1999 and has grown to become one of the most trusted retail energy suppliers in the United States. Based in Houston, Texas, we have been providing electricity and natural gas to homes just like yours for more than 15 years.

Your invoice will indicate whether it is actual or estimated.

Complete your enrollment today online or chat with one of our knowledgeable sales agents at or customercare@z14z.com.

您可以通过网上付款 My Account or by phone at using a checking account, credit card, or debit card. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点，请按 here

你可以在im体育 Energy网上注册.Com -只需输入你的邮政编码，选择你的计划，并填写你的信息. It’s easy. 你也可以通过电话报名 . 不管怎样，我们期待着你的消息.

Give us a call at 8.

No, 只要你在网上注册, we’ll handle contacting your utility and notifying them of your switch.

We actually purchase electricity from companies in or near your area and sell it to people and businesses like you, often at a fixed price.

We actually purchase natural gas from many sources and arrange to have it transported to your area.

Your current provider will know when your contract expires and whether or not there’s an early termination fee. 我们建议您联系他们核实这些细节.

Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. im体育 Energy will send you one consolidated bill that contains both your energy charges and your utility charges.
Dual billing markets -在某些市场，大客户可以选择双重计费. 如果你是双重计费客户, your business will get an energy charge-only bill from im体育 Energy and a utility charges bill from your local utility. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets -公用事业合并计费系统在德克萨斯州以外的所有市场都是默认的(ERCOT). 在公用事业合并计费市场, the utility sends you one consolidated bill containing both your utility charges and your energy charges, 即使你的能量来自于像im体育 energy这样有竞争力的能源供应商.

转换通常需要15-45天.

作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. Our expertise and size allow us to negotiate better prices on energy, 然后我们再告诉你.

这取决于公用事业市场, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.

No. Since ComEd handles billing for all customers in their service area, there is no way for us to stop ComEd from disconnecting you, 即使你想加入我们.

这取决于公用事业市场, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.

Please check out the products page for plans available in your area.

总拖欠余额的5%.

Once you sign up, you'll get an enrollment e-mail containing your estimated switch or move-in date.

你会一如既往地收到公用事业公司的账单. That bill will include your supply charges from im体育 Energy along with the delivery charges from the utility.

在新地址获得电力或天然气服务, you’ll need to contact the utility so they can process your move in. 一旦你这样做,你可以 在网上注册im体育 Energy or by phone at

Give us a call at 至少3个工作日前，你需要你的电力服务转移. When you call, 我们需要你的新服务地址, 您的新ESID号码，如果有的话, the date you want to start service at your new address and the date you would like service disconnected at your old address.

如果你搬到一个新的地方，断开连接不会受到任何惩罚. 你需要提供你的转寄地址, 这取决于你的具体情况, you may be required to provide some additional proof that you’ve left your previous address.

如果你的合同在六个月内到期, we offer future date pricing and make contracts available that start at the end of your current contract.

Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.

这取决于你选择什么样的入住方式.

Move In: You choose- At least 3 business, maximum of 45 calendar days

Priority Move In: 24-48 hours (will cost more than a typical move-in request)

The utility will continue to handle outages, leaks, and emergencies just like they always have.

公用事业将继续处理紧急情况, leaks, 停电，电线断了，一如既往. For these kinds of issues, we recommend calling the utility.

No. The Gas utility is required to handle all customers equally and has no incentive to treat you differently, 即使你选择了替代能源供应商.

是的，这是受国家监管的.

不，更换供应商是不收费的.

Some of our plans may include a small monthly fee which is listed on the products details page. 

For variable-rate plans, there are no early termination fees. For fixed-rate plans, 我们可能会收取产品详情页面列出的提前终止费用. Click here to find out more.

No. 因为公用事业在其服务区域内处理所有客户的账单, 我们没有办法阻止切断你的连接, 即使你想加入我们.

Suppliers can employ different strategies when purchasing power in the wholesale market. Sometimes that strategy results in a supplier being able to offer rates that are lower than the local utility.

On your current energy bill, look for the energy charges portion. This is the part of your bill that im体育 Energy can help you with and the part you will compare with other REP. price per kWh = total energy charges ÷ total kWh used for the month

我们在你们地区的价格包括供应费和运输费.

与im体育建立服务关系, 在某些市场，你会被要求提供你的社会安全号码.

当你的合同到期时, you can renew by logging in to my account or calling us at and then selecting the plan you want. 或者你什么都不做，你会自动切换到一个可变利率.

一旦你完成在线注册程序, you’ll get a confirmation email containing your contract number, plan details and other info about your service with im体育 Energy. You will also be receiving a welcome kit including terms of service.

im体育 Energy may charge a fee for canceling your contract early. 确切的费用取决于你的计划. 提前终止费用的查看产品详细信息页面.

您的实用程序将一如既往地处理停机和交付问题. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like im体育 Energy - they’re required by law to serve all customers equally.

A charge assessed during each billing cycle that’s not based on your demand for energy consumption.

A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.

逾期付款的费用.

A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.

由公用事业委员会批准的收费, 每兆瓦时不超过65美分, 为低收入折扣提供资金, 一次性缴费援助, customer education, 委员会行政费用和低收入能源效率项目.

根据所消耗的电量(kWh)计算的一种收费

在这里阅读有关放松管制的内容.

Alternative electricity providers like im体育 Energy buy electricity from the people who generate it, 然后把电卖给像你这样的人. 你的工作包括管理电线, poles and other infrastructure to get the electricity safely and reliably to homes and businesses. 如果你没有选择一个替代电力供应商来购买你的电力, 你可以从公用事业公司买电. You have the right to choose your provider in a deregulated market.

Your current provider will know when your contract expires and whether or not there’s an early termination fee. 我们建议您联系他们核实这些细节.

这取决于你选择什么样的转换或搬进去.

Utility Selects Switch: 3-7 business days

Self-Selected Switch: You choose- At least 3 business, maximum of 45 calendar days

Move In: You choose- At least 3 business, maximum of 45 calendar days

Priority Move-In: 24-48 hours

别忘了，这些类型的转换和迁入确实涉及费用

Each utility is different, but a switch typically takes effect in one to two billing cycles.

You can find Illinois Variable Price History in the table below:

The utility will continue to handle gas leaks, outages and emergencies just like they always have.

如果您对您的im体育 Energy账单有任何问题，请im体育 . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, 及星期六上午九时至晚上十二时.

We use our buying power and expert knowledge of energy markets to purchase electricity, then we offer fixed rates with various term options to fit your needs.

We use our buying power and expert knowledge of energy markets to purchase natural gas, then we offer fixed-rate with various term options that fit your needs.

Some customers like the flexibility of a month to month variable rate. 另一些人则不想担心能源价格是涨还是跌, and prefer the stability and price protection of a fixed rate.

这取决于你选择哪种计划. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. Be sure to read the terms and conditions to learn the details of any electricity plan you sign up for.

Possibly- we’ll let you know whether or not you’ll need to provide a deposit after we’ve run your credit check, 包括来自消费者报告机构Transunion的信息. But, 即使你必须提供押金, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.

如果你是圣地亚哥煤气公司的 & Electric or  Southern California Gas Company or Pacific Gas & Electric customer, you will receive a separate invoice for supply and delivery charges that were once combined by your utility company. im体育 Energy will provide our pricing on a separate invoice for your supply charges and your utility company will continue to charge you for the delivery of that gas and the applicable taxes and fees.

Otherwise, 你会一如既往地收到公用事业公司的账单. That bill will include your supply charges from im体育 Energy along with the delivery charges from the utility.

We recommend contacting the utility to confirm whether or not these services will still be available to you after you switch.

If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.

我们做信用检查作为我们注册过程的一部分.

Because your exact switch date is determined by your utility, 我们不能告诉你具体的日期, 但你可以调用实用程序来找出答案.

Alternative electricity providers like im体育 Energy buy electricity from the companies that generate it, 然后把电卖给像你这样的人. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. 如果你没有选择一个替代电力供应商来购买你的电力, 你可以从公用事业公司买电. You have the right to choose your provider in a deregulated market like Commonwealth Edison.

在新地址获得电力或天然气服务, you'll need to contact the utility so they can process your move in. 一旦你这样做了，你可以在网上或电话上注册im体育 Energy .

Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. 在那里你可以改变你的偏好, 更新您的付款信息(适用于某些市场)和通讯录, 跟踪您的订单和管理您的帐户密码.

We use our buying power and expert knowledge of energy markets to purchase electricity, then we offer fixed rates with various term options to fit your needs.

Residential- Because im体育 Energy is not responsible for collecting taxes for residential customers, there are no taxes included in im体育 Energy's residential rates.

Commercial- im体育 Energy负责向商业客户收取税款. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯，请联络我们 .

Some of the utilities may add any applicable taxes to your bill.

Yes, you can set up and manage multiple accounts with one login. 只需登录您的im体育 Energy在线帐户, 点击我的帐户并选择添加服务位置.

Our customer accounts are typically under one primary account holder. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.

Yes, you can call 注册im体育 Energy，或者您可以使用我们的快速、简单的在线注册24/7 z14z.com.

公用事业账单所有客户, 您账单上的姓名将与您公用事业账户上的姓名相同.

在新地址获得电力或天然气服务, you’ll need to contact the utility so they can process your move in. 一旦你这样做了，你就可以签约了 im体育 Energy online or by phone at .

No. 一旦你成功和im体育签约，剩下的就交给我们了.

是的，如果您符合以下条件，我们可以免除您的押金:

65 or Older – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant is 65 years of age or older and the customer is not currently delinquent in payment of any electric service account.

家庭暴力受害者 – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant has been determined to be a victim of family violence as defined in the Texas Family Code §51.002由医护人员进行治疗, 由执法人员, by the Office of a Texas District Attorney or County Attorney, 司法部长办公室的人, or by a grantee of the Texas Equal Access to Justice Foundation. This determination shall be evidenced by submission of a certification letter from the Texas Council of Family Violence. The certification letter may be submitted directly to im体育 Energy by use of a toll-free fax number.

以前电力供应商的信用证– A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant:

• Has been a customer of any retail electric provider or an electric utility within the two years prior to the request for electric service;
• Is not delinquent in payment of any such electric service account; and
• During the last 12 consecutive months of service was not late in paying a bill more than once.

You can also split your deposit into two equal installments. Customers who are eligible for low-income discount programs may pay deposits in excess of $50.00分两期. The first installment must be paid within 10 days after written notice of the deposit requirement is issued, and the second installment must be paid within 30 days after the first deposit is paid.

是的，我们为商业客户服务. 详情请致电1-.

No. Your electricity will continue to be delivered safely and reliably by your local utility, 不管你从谁那里买的.

它因市场而异.

Texas - All TDU: 是的，我们提供预算账单. It usually takes 1-2 billing cycles for your budget billing to begin once we’ve received your signed budget billing form. 请注意，预算账单需要设置自动支付与我们的支付供应商. 详情请致电(877)547-7275.

PG&E当前位置我们不提供供应费用的预算账单, 我们要为你的那部分账单负责. However, PG&E does offer budget billing on the delivery portion of your bill.

Nicor当前位置我们不提供供应费用的预算账单, which is 我们要为你的那部分账单负责. However, Nicor does offer budget billing on the delivery portion of your bill.

BGE: 预算账单是可用的，但只在您的账单的交付部分. 这不是你的账单中im体育能源负责的部分. Please contact BGE 了解更多关于预算账单的工作.

ConEd: We don’t offer budget billing on 我们要为你的那部分账单负责 your supply charges. ConEd does offer budget billing on the delivery portion of your bill.

Peoples Gas: We don’t offer budget billing on 我们要为你的那部分账单负责 your supply charges. Peoples Gas does offer budget billing on the delivery portion of your bill.

PSE&G: We don’t offer budget billing on 我们要为你的那部分账单负责 your supply charges. PSE&G does offer budget billing on the delivery portion of your bill.

North Shore Gas: 我们不提供供应费用的预算账单, which is 我们要为你的那部分账单负责. However, North Shore Gas does offer budget billing on the delivery portion of your bill.

Keyspan: Yes. We offer budget billing on the supply portion of your bill. It usually takes 1-2 billing cycles for your budget billing to begin once we’ve received your signed budget billing form. 找出预算账单是否可用的交付部分的账单, we recommend you contact Keyspan.

NIMO: Yes. We offer budget billing on the supply portion of your bill. It usually takes 1-2 billing cycles for your budget billing to begin once we’ve received your signed budget billing form. 找出预算账单是否可用的交付部分的账单, 我们建议您联系 NIMO.

Deposit is a requirement if you fail our credit check process and credit check is required in some markets. 免除信用检查也有例外

65 or Older – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant is 65 years of age or older and the customer is not currently delinquent in payment of any electric service account.

家庭暴力受害者 – A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant has been determined to be a victim of family violence as defined in the Texas Family Code §51.002由医护人员进行治疗, 由执法人员, by the Office of a Texas District Attorney or County Attorney, 司法部长办公室的人, or by a grantee of the Texas Equal Access to Justice Foundation. This determination shall be evidenced by submission of a certification letter from the Texas Council of Family Violence. The certification letter may be submitted directly to im体育 Energy by use of a toll-free fax number.

Letter of credit from a previous electric provider– A residential customer or applicant may be deemed as having established satisfactory credit if the customer or applicant:

Has been a customer of any retail electric provider or an electric utility within the two years prior to the request for electric service;
Is not delinquent in payment of any such electric service account; and
During the last 12 consecutive months of service was not late in paying a bill more than once.
You can also split your deposit into two equal installments. Customers who are eligible for low-income discount programs may pay deposits in excess of $50.00分两期. The first installment must be paid within 10 days after written notice of the deposit requirement is issued, and the second installment must be paid within 30 days after the first deposit is paid.

im体育 Energy does not own generation assets and does not act as a utility in any market. We are solely focused on purchasing energy for our customers, getting the best price possible on that energy and assuring a best in class customer experience.

作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, 然后我们用它来创建固定利率和不同的期限选择，以满足您的需求. We take the risk of commodity rates changing so you don’t have to.

No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for im体育 Energy.

Renewable Product Content

100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. 如需更多信息，请参阅贵方报盘的具体条款.

50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. 如需更多信息，请参阅贵方报盘的具体条款.

No. When you select im体育 Energy as your electricity provider you will receive one consolidated bill from your local utility. im体育 Energy将作为发电供应商出现在您的账单上.

作为一个知情的消费者, 你可以查看当前账单上的利率，然后购买最适合你需要的东西

You can click here, or call us at 1-.

im体育 Energy was founded in 1999 and has grown to become one of the most trusted retail energy suppliers in the United States. Based in Houston, Texas, we have been providing electricity and natural gas to homes just like yours for more than 15 years.

Your invoice will indicate whether it is actual or estimated.

Complete your enrollment today online or chat with one of our knowledgeable sales agents at or customercare@z14z.com.

您可以通过网上付款 My Account or by phone at using a checking account, credit card, or debit card. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点，请按 here

你可以在im体育 Energy网上注册.Com -只需输入你的邮政编码，选择你的计划，并填写你的信息. It’s easy. 你也可以通过电话报名 . 不管怎样，我们期待着你的消息.

Give us a call at 8.

No, 只要你在网上注册, we’ll handle contacting your utility and notifying them of your switch.

We actually purchase electricity from companies in or near your area and sell it to people and businesses like you, often at a fixed price.

We actually purchase natural gas from many sources and arrange to have it transported to your area.

Your current provider will know when your contract expires and whether or not there’s an early termination fee. 我们建议您联系他们核实这些细节.

Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. im体育 Energy will send you one consolidated bill that contains both your energy charges and your utility charges.
Dual billing markets -在某些市场，大客户可以选择双重计费. 如果你是双重计费客户, your business will get an energy charge-only bill from im体育 Energy and a utility charges bill from your local utility. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets -公用事业合并计费系统在德克萨斯州以外的所有市场都是默认的(ERCOT). 在公用事业合并计费市场, the utility sends you one consolidated bill containing both your utility charges and your energy charges, 即使你的能量来自于像im体育 energy这样有竞争力的能源供应商.

转换通常需要15-45天.

作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. Our expertise and size allow us to negotiate better prices on energy, 然后我们再告诉你.

这取决于公用事业市场, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.

这取决于公用事业市场, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.

Please check out the products page for plans available in your area.

总拖欠余额的5%.

Once you sign up, you'll get an enrollment e-mail containing your estimated switch or move-in date.

你会一如既往地收到公用事业公司的账单. That bill will include your supply charges from im体育 Energy along with the delivery charges from the utility.

在新地址获得电力或天然气服务, you’ll need to contact the utility so they can process your move in. 一旦你这样做,你可以 在网上注册im体育 Energy or by phone at

Give us a call at 至少3个工作日前，你需要你的电力服务转移. When you call, 我们需要你的新服务地址, 您的新ESID号码，如果有的话, the date you want to start service at your new address and the date you would like service disconnected at your old address.

如果你搬到一个新的地方，断开连接不会受到任何惩罚. 你需要提供你的转寄地址, 这取决于你的具体情况, you may be required to provide some additional proof that you’ve left your previous address.

如果你的合同在六个月内到期, we offer future date pricing and make contracts available that start at the end of your current contract.

Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.

这取决于你选择什么样的入住方式.

Move In: You choose- At least 3 business, maximum of 45 calendar days

Priority Move In: 24-48 hours (will cost more than a typical move-in request)

The utility will continue to handle outages, leaks, and emergencies just like they always have.

公用事业将继续处理紧急情况, leaks, 停电，电线断了，一如既往. For these kinds of issues, we recommend calling the utility.

No. The Gas utility is required to handle all customers equally and has no incentive to treat you differently, 即使你选择了替代能源供应商.

是的，这是受国家监管的.

不，更换供应商是不收费的.

Some of our plans may include a small monthly fee which is listed on the products details page. 

For variable-rate plans, there are no early termination fees. For fixed-rate plans, 我们可能会收取产品详情页面列出的提前终止费用. Click here to find out more.

No. 因为公用事业在其服务区域内处理所有客户的账单, 我们没有办法阻止切断你的连接, 即使你想加入我们.

Suppliers can employ different strategies when purchasing power in the wholesale market. Sometimes that strategy results in a supplier being able to offer rates that are lower than the local utility.

On your current energy bill, look for the energy charges portion. This is the part of your bill that im体育 Energy can help you with and the part you will compare with other REP. price per kWh = total energy charges ÷ total kWh used for the month

我们在你们地区的价格包括供应费和运输费.

当你的合同到期时, you can renew by logging in to my account or calling us at and then selecting the plan you want. 或者你什么都不做，你会自动切换到一个可变利率.

一旦你完成在线注册程序, you’ll get a confirmation email containing your contract number, plan details and other info about your service with im体育 Energy. You will also be receiving a welcome kit including terms of service.

im体育 Energy may charge a fee for canceling your contract early. 确切的费用取决于你的计划. 提前终止费用的查看产品详细信息页面.

您的实用程序将一如既往地处理停机和交付问题. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like im体育 Energy - they’re required by law to serve all customers equally.

A charge assessed during each billing cycle that’s not based on your demand for energy consumption.

A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.

逾期付款的费用.

A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.

由公用事业委员会批准的收费, 每兆瓦时不超过65美分, 为低收入折扣提供资金, 一次性缴费援助, customer education, 委员会行政费用和低收入能源效率项目.

根据所消耗的电量(kWh)计算的一种收费

在这里阅读有关放松管制的内容.

Alternative electricity providers like im体育 Energy buy electricity from the people who generate it, 然后把电卖给像你这样的人. 你的工作包括管理电线, poles and other infrastructure to get the electricity safely and reliably to homes and businesses. 如果你没有选择一个替代电力供应商来购买你的电力, 你可以从公用事业公司买电. You have the right to choose your provider in a deregulated market.

Your current provider will know when your contract expires and whether or not there’s an early termination fee. 我们建议您联系他们核实这些细节.

这取决于你选择什么样的转换或搬进去.

Utility Selects Switch: 3-7 business days

Self-Selected Switch: You choose- At least 3 business, maximum of 45 calendar days

Move In: You choose- At least 3 business, maximum of 45 calendar days

Priority Move-In: 24-48 hours

别忘了，这些类型的转换和迁入确实涉及费用

Each utility is different, but a switch typically takes effect in one to two billing cycles.

The utility will continue to handle gas leaks, outages and emergencies just like they always have.

如果您对您的im体育 Energy账单有任何问题，请im体育 . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, 及星期六上午九时至晚上十二时.

We use our buying power and expert knowledge of energy markets to purchase electricity, then we offer fixed rates with various term options to fit your needs.

We use our buying power and expert knowledge of energy markets to purchase natural gas, then we offer fixed-rate with various term options that fit your needs.

Some customers like the flexibility of a month to month variable rate. 另一些人则不想担心能源价格是涨还是跌, and prefer the stability and price protection of a fixed rate.

这取决于你选择哪种计划. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. Be sure to read the terms and conditions to learn the details of any electricity plan you sign up for.

Possibly- we’ll let you know whether or not you’ll need to provide a deposit after we’ve run your credit check, 包括来自消费者报告机构Transunion的信息. But, 即使你必须提供押金, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.

如果你是圣地亚哥煤气公司的 & Electric or  Southern California Gas Company or Pacific Gas & Electric customer, you will receive a separate invoice for supply and delivery charges that were once combined by your utility company. im体育 Energy will provide our pricing on a separate invoice for your supply charges and your utility company will continue to charge you for the delivery of that gas and the applicable taxes and fees.

Otherwise, 你会一如既往地收到公用事业公司的账单. That bill will include your supply charges from im体育 Energy along with the delivery charges from the utility.

We recommend contacting the utility to confirm whether or not these services will still be available to you after you switch.

If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.

Because your exact switch date is determined by your utility, 我们不能告诉你具体的日期, 但你可以调用实用程序来找出答案.

Alternative electricity providers like im体育 Energy buy electricity from the companies that generate it, 然后把电卖给像你这样的人. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. 如果你没有选择一个替代电力供应商来购买你的电力, 你可以从公用事业公司买电. You have the right to choose your provider in a deregulated market like Commonwealth Edison.

在新地址获得电力或天然气服务, you'll need to contact the utility so they can process your move in. 一旦你这样做了，你可以在网上或电话上注册im体育 Energy .

Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. 在那里你可以改变你的偏好, 更新您的付款信息(适用于某些市场)和通讯录, 跟踪您的订单和管理您的帐户密码.

We use our buying power and expert knowledge of energy markets to purchase electricity, then we offer fixed rates with various term options to fit your needs.

Residential- Because im体育 Energy is not responsible for collecting taxes for residential customers, there are no taxes included in im体育 Energy's residential rates.

Commercial- im体育 Energy负责向商业客户收取税款. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯，请联络我们 .

Some of the utilities may add any applicable taxes to your bill.

Yes, you can set up and manage multiple accounts with one login. 只需登录您的im体育 Energy在线帐户, 点击我的帐户并选择添加服务位置.

Our customer accounts are typically under one primary account holder. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.

Yes, you can call 注册im体育 Energy，或者您可以使用我们的快速、简单的在线注册24/7 z14z.com.

公用事业账单所有客户, 您账单上的姓名将与您公用事业账户上的姓名相同.

在新地址获得电力或天然气服务, you’ll need to contact the utility so they can process your move in. 一旦你这样做了，你就可以签约了 im体育 Energy online or by phone at .

No. 一旦你成功和im体育签约，剩下的就交给我们了.

是的，我们为商业客户服务. 详情请致电1-.

No. Your electricity will continue to be delivered safely and reliably by your local utility, 不管你从谁那里买的.

im体育 Energy does not own generation assets and does not act as a utility in any market. We are solely focused on purchasing energy for our customers, getting the best price possible on that energy and assuring a best in class customer experience.

作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, 然后我们用它来创建固定利率和不同的期限选择，以满足您的需求. We take the risk of commodity rates changing so you don’t have to.

No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for im体育 Energy.

Renewable Product Content

100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. 如需更多信息，请参阅贵方报盘的具体条款.

50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. 如需更多信息，请参阅贵方报盘的具体条款.

No. When you select im体育 Energy as your electricity provider you will receive one consolidated bill from your local utility. im体育 Energy将作为发电供应商出现在您的账单上.

作为一个知情的消费者, 你可以查看当前账单上的利率，然后购买最适合你需要的东西

You can click here, or call us at 1-.

im体育 Energy was founded in 1999 and has grown to become one of the most trusted retail energy suppliers in the United States. Based in Houston, Texas, we have been providing electricity and natural gas to homes just like yours for more than 15 years.

Your invoice will indicate whether it is actual or estimated.

Complete your enrollment today online or chat with one of our knowledgeable sales agents at or customercare@z14z.com.

您可以通过网上付款 My Account or by phone at using a checking account, credit card, or debit card. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点，请按 here

你可以在im体育 Energy网上注册.Com -只需输入你的邮政编码，选择你的计划，并填写你的信息. It’s easy. 你也可以通过电话报名 . 不管怎样，我们期待着你的消息.

Give us a call at 8.

No, 只要你在网上注册, we’ll handle contacting your utility and notifying them of your switch.

We actually purchase electricity from companies in or near your area and sell it to people and businesses like you, often at a fixed price.

We actually purchase natural gas from many sources and arrange to have it transported to your area.

Your current provider will know when your contract expires and whether or not there’s an early termination fee. 我们建议您联系他们核实这些细节.

Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. im体育 Energy will send you one consolidated bill that contains both your energy charges and your utility charges.
Dual billing markets -在某些市场，大客户可以选择双重计费. 如果你是双重计费客户, your business will get an energy charge-only bill from im体育 Energy and a utility charges bill from your local utility. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets -公用事业合并计费系统在德克萨斯州以外的所有市场都是默认的(ERCOT). 在公用事业合并计费市场, the utility sends you one consolidated bill containing both your utility charges and your energy charges, 即使你的能量来自于像im体育 energy这样有竞争力的能源供应商.

转换通常需要15-45天.

作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. Our expertise and size allow us to negotiate better prices on energy, 然后我们再告诉你.

这取决于公用事业市场, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.

这取决于公用事业市场, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.

Please check out the products page for plans available in your area.

总拖欠余额的5%.

Once you sign up, you'll get an enrollment e-mail containing your estimated switch or move-in date.

你会一如既往地收到公用事业公司的账单. That bill will include your supply charges from im体育 Energy along with the delivery charges from the utility.

在新地址获得电力或天然气服务, you’ll need to contact the utility so they can process your move in. 一旦你这样做,你可以 在网上注册im体育 Energy or by phone at

Give us a call at 至少3个工作日前，你需要你的电力服务转移. When you call, 我们需要你的新服务地址, 您的新ESID号码，如果有的话, the date you want to start service at your new address and the date you would like service disconnected at your old address.

如果你搬到一个新的地方，断开连接不会受到任何惩罚. 你需要提供你的转寄地址, 这取决于你的具体情况, you may be required to provide some additional proof that you’ve left your previous address.

如果你的合同在六个月内到期, we offer future date pricing and make contracts available that start at the end of your current contract.

Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.

这取决于你选择什么样的入住方式.

Move In: You choose- At least 3 business, maximum of 45 calendar days

Priority Move In: 24-48 hours (will cost more than a typical move-in request)

The utility will continue to handle outages, leaks, and emergencies just like they always have.

公用事业将继续处理紧急情况, leaks, 停电，电线断了，一如既往. For these kinds of issues, we recommend calling the utility.

No. The Gas utility is required to handle all customers equally and has no incentive to treat you differently, 即使你选择了替代能源供应商.

是的，这是受国家监管的.

不，更换供应商是不收费的.

Some of our plans may include a small monthly fee which is listed on the products details page. 

For variable-rate plans, there are no early termination fees. For fixed-rate plans, 我们可能会收取产品详情页面列出的提前终止费用. Click here to find out more.

No. 因为公用事业在其服务区域内处理所有客户的账单, 我们没有办法阻止切断你的连接, 即使你想加入我们.

Suppliers can employ different strategies when purchasing power in the wholesale market. Sometimes that strategy results in a supplier being able to offer rates that are lower than the local utility.

On your current energy bill, look for the energy charges portion. This is the part of your bill that im体育 Energy can help you with and the part you will compare with other REP. price per kWh = total energy charges ÷ total kWh used for the month

我们在你们地区的价格包括供应费和运输费.

当你的合同到期时, you can renew by logging in to my account or calling us at and then selecting the plan you want. 或者你什么都不做，你会自动切换到一个可变利率.

一旦你完成在线注册程序, you’ll get a confirmation email containing your contract number, plan details and other info about your service with im体育 Energy. You will also be receiving a welcome kit including terms of service.

im体育 Energy may charge a fee for canceling your contract early. 确切的费用取决于你的计划. 提前终止费用的查看产品详细信息页面.

您的实用程序将一如既往地处理停机和交付问题. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like im体育 Energy - they’re required by law to serve all customers equally.

A charge assessed during each billing cycle that’s not based on your demand for energy consumption.

A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.

逾期付款的费用.

A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.

根据所消耗的电量(kWh)计算的一种收费

在这里阅读有关放松管制的内容.

Alternative electricity providers like im体育 Energy buy electricity from the people who generate it, 然后把电卖给像你这样的人. 你的工作包括管理电线, poles and other infrastructure to get the electricity safely and reliably to homes and businesses. 如果你没有选择一个替代电力供应商来购买你的电力, 你可以从公用事业公司买电. You have the right to choose your provider in a deregulated market.

Your current provider will know when your contract expires and whether or not there’s an early termination fee. 我们建议您联系他们核实这些细节.

这取决于你选择什么样的转换或搬进去.

Utility Selects Switch: 3-7 business days

Self-Selected Switch: You choose- At least 3 business, maximum of 45 calendar days

Move In: You choose- At least 3 business, maximum of 45 calendar days

Priority Move-In: 24-48 hours

别忘了，这些类型的转换和迁入确实涉及费用

Each utility is different, but a switch typically takes effect in one to two billing cycles.

The utility will continue to handle gas leaks, outages and emergencies just like they always have.

如果您对您的im体育 Energy账单有任何问题，请im体育 . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, 及星期六上午九时至晚上十二时.

We use our buying power and expert knowledge of energy markets to purchase electricity, then we offer fixed rates with various term options to fit your needs.

We use our buying power and expert knowledge of energy markets to purchase natural gas, then we offer fixed-rate with various term options that fit your needs.

Some customers like the flexibility of a month to month variable rate. 另一些人则不想担心能源价格是涨还是跌, and prefer the stability and price protection of a fixed rate.

这取决于你选择哪种计划. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. Be sure to read the terms and conditions to learn the details of any electricity plan you sign up for.

Possibly- we’ll let you know whether or not you’ll need to provide a deposit after we’ve run your credit check, 包括来自消费者报告机构Transunion的信息. But, 即使你必须提供押金, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.

如果你是圣地亚哥煤气公司的 & Electric or  Southern California Gas Company or Pacific Gas & Electric customer, you will receive a separate invoice for supply and delivery charges that were once combined by your utility company. im体育 Energy will provide our pricing on a separate invoice for your supply charges and your utility company will continue to charge you for the delivery of that gas and the applicable taxes and fees.

Otherwise, 你会一如既往地收到公用事业公司的账单. That bill will include your supply charges from im体育 Energy along with the delivery charges from the utility.

We recommend contacting the utility to confirm whether or not these services will still be available to you after you switch.

If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.

Because your exact switch date is determined by your utility, 我们不能告诉你具体的日期, 但你可以调用实用程序来找出答案.

Alternative electricity providers like im体育 Energy buy electricity from the companies that generate it, 然后把电卖给像你这样的人. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. 如果你没有选择一个替代电力供应商来购买你的电力, 你可以从公用事业公司买电. You have the right to choose your provider in a deregulated market like Commonwealth Edison.

在新地址获得电力或天然气服务, you'll need to contact the utility so they can process your move in. 一旦你这样做了，你可以在网上或电话上注册im体育 Energy .

Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. 在那里你可以改变你的偏好, 更新您的付款信息(适用于某些市场)和通讯录, 跟踪您的订单和管理您的帐户密码.

We use our buying power and expert knowledge of energy markets to purchase electricity, then we offer fixed rates with various term options to fit your needs.

Residential- Because im体育 Energy is not responsible for collecting taxes for residential customers, there are no taxes included in im体育 Energy's residential rates.

Commercial- im体育 Energy负责向商业客户收取税款. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯，请联络我们 .

Some of the utilities may add any applicable taxes to your bill.

Yes, you can set up and manage multiple accounts with one login. 只需登录您的im体育 Energy在线帐户, 点击我的帐户并选择添加服务位置.

Our customer accounts are typically under one primary account holder. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.

Yes, you can call 注册im体育 Energy，或者您可以使用我们的快速、简单的在线注册24/7 z14z.com.

公用事业账单所有客户, 您账单上的姓名将与您公用事业账户上的姓名相同.

在新地址获得电力或天然气服务, you’ll need to contact the utility so they can process your move in. 一旦你这样做了，你就可以签约了 im体育 Energy online or by phone at .

No. 一旦你成功和im体育签约，剩下的就交给我们了.

是的，我们为商业客户服务. 详情请致电1-.

No. Your electricity will continue to be delivered safely and reliably by your local utility, 不管你从谁那里买的.

它因市场而异.

Texas - All TDU: 是的，我们提供预算账单. It usually takes 1-2 billing cycles for your budget billing to begin once we’ve received your signed budget billing form. 请注意，预算账单需要设置自动支付与我们的支付供应商. 详情请致电(877)547-7275.

PG&E当前位置我们不提供供应费用的预算账单, 我们要为你的那部分账单负责. However, PG&E does offer budget billing on the delivery portion of your bill.

Nicor当前位置我们不提供供应费用的预算账单, which is 我们要为你的那部分账单负责. However, Nicor does offer budget billing on the delivery portion of your bill.

BGE: 预算账单是可用的，但只在您的账单的交付部分. 这不是你的账单中im体育能源负责的部分. Please contact BGE 了解更多关于预算账单的工作.

ConEd: We don’t offer budget billing on 我们要为你的那部分账单负责 your supply charges. ConEd does offer budget billing on the delivery portion of your bill.

Peoples Gas: We don’t offer budget billing on 我们要为你的那部分账单负责 your supply charges. Peoples Gas does offer budget billing on the delivery portion of your bill.

PSE&G: We don’t offer budget billing on 我们要为你的那部分账单负责 your supply charges. PSE&G does offer budget billing on the delivery portion of your bill.

North Shore Gas: 我们不提供供应费用的预算账单, which is 我们要为你的那部分账单负责. However, North Shore Gas does offer budget billing on the delivery portion of your bill.

Keyspan: Yes. We offer budget billing on the supply portion of your bill. It usually takes 1-2 billing cycles for your budget billing to begin once we’ve received your signed budget billing form. 找出预算账单是否可用的交付部分的账单, we recommend you contact Keyspan.

NIMO: Yes. We offer budget billing on the supply portion of your bill. It usually takes 1-2 billing cycles for your budget billing to begin once we’ve received your signed budget billing form. 找出预算账单是否可用的交付部分的账单, 我们建议您联系 NIMO.

im体育 Energy does not own generation assets and does not act as a utility in any market. We are solely focused on purchasing energy for our customers, getting the best price possible on that energy and assuring a best in class customer experience.

作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, 然后我们用它来创建固定利率和不同的期限选择，以满足您的需求. We take the risk of commodity rates changing so you don’t have to.

im体育 Energy马里兰历史可变利率

The rates on this chart represent the weighted average rate across all available variable plans:

Current Variable Rates

所有费用可能会按月调整. 未来利率将在生效前至少12天更新.

*For BG&仅限天然气客户, 您的账单费率可能按两个月的有效费率按比例计算, 这取决于你的仪表被读取的时间.

No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for im体育 Energy.

Renewable Product Content

100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. 如需更多信息，请参阅贵方报盘的具体条款.

50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. 如需更多信息，请参阅贵方报盘的具体条款.

No. When you select im体育 Energy as your electricity provider you will receive one consolidated bill from your local utility. im体育 Energy将作为发电供应商出现在您的账单上.

作为一个知情的消费者, 你可以查看当前账单上的利率，然后购买最适合你需要的东西

You can click here, or call us at 1-.

im体育 Energy was founded in 1999 and has grown to become one of the most trusted retail energy suppliers in the United States. Based in Houston, Texas, we have been providing electricity and natural gas to homes just like yours for more than 15 years.

Your invoice will indicate whether it is actual or estimated.

Complete your enrollment today online or chat with one of our knowledgeable sales agents at or customercare@z14z.com.

您可以通过网上付款 My Account or by phone at using a checking account, credit card, or debit card. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点，请按 here

你可以在im体育 Energy网上注册.Com -只需输入你的邮政编码，选择你的计划，并填写你的信息. It’s easy. 你也可以通过电话报名 . 不管怎样，我们期待着你的消息.

Give us a call at 8.

No, 只要你在网上注册, we’ll handle contacting your utility and notifying them of your switch.

We actually purchase electricity from companies in or near your area and sell it to people and businesses like you, often at a fixed price.

We actually purchase natural gas from many sources and arrange to have it transported to your area.

Your current provider will know when your contract expires and whether or not there’s an early termination fee. 我们建议您联系他们核实这些细节.

Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. im体育 Energy will send you one consolidated bill that contains both your energy charges and your utility charges.
Dual billing markets -在某些市场，大客户可以选择双重计费. 如果你是双重计费客户, your business will get an energy charge-only bill from im体育 Energy and a utility charges bill from your local utility. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets -公用事业合并计费系统在德克萨斯州以外的所有市场都是默认的(ERCOT). 在公用事业合并计费市场, the utility sends you one consolidated bill containing both your utility charges and your energy charges, 即使你的能量来自于像im体育 energy这样有竞争力的能源供应商.

转换通常需要15-45天.

作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. Our expertise and size allow us to negotiate better prices on energy, 然后我们再告诉你.

这取决于公用事业市场, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.

这取决于公用事业市场, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.

Please check out the products page for plans available in your area.

总拖欠余额的5%.

Once you sign up, you'll get an enrollment e-mail containing your estimated switch or move-in date.

你会一如既往地收到公用事业公司的账单. That bill will include your supply charges from im体育 Energy along with the delivery charges from the utility.

在新地址获得电力或天然气服务, you’ll need to contact the utility so they can process your move in. 一旦你这样做,你可以 在网上注册im体育 Energy or by phone at

Give us a call at 至少3个工作日前，你需要你的电力服务转移. When you call, 我们需要你的新服务地址, 您的新ESID号码，如果有的话, the date you want to start service at your new address and the date you would like service disconnected at your old address.

如果你搬到一个新的地方，断开连接不会受到任何惩罚. 你需要提供你的转寄地址, 这取决于你的具体情况, you may be required to provide some additional proof that you’ve left your previous address.

如果你的合同在六个月内到期, we offer future date pricing and make contracts available that start at the end of your current contract.

Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.

这取决于你选择什么样的入住方式.

Move In: You choose- At least 3 business, maximum of 45 calendar days

Priority Move In: 24-48 hours (will cost more than a typical move-in request)

The utility will continue to handle outages, leaks, and emergencies just like they always have.

公用事业将继续处理紧急情况, leaks, 停电，电线断了，一如既往. For these kinds of issues, we recommend calling the utility.

No. The Gas utility is required to handle all customers equally and has no incentive to treat you differently, 即使你选择了替代能源供应商.

是的，这是受国家监管的.

不，更换供应商是不收费的.

Some of our plans may include a small monthly fee which is listed on the products details page. 

For variable-rate plans, there are no early termination fees. For fixed-rate plans, 我们可能会收取产品详情页面列出的提前终止费用. Click here to find out more.

No. 因为公用事业在其服务区域内处理所有客户的账单, 我们没有办法阻止切断你的连接, 即使你想加入我们.

Suppliers can employ different strategies when purchasing power in the wholesale market. Sometimes that strategy results in a supplier being able to offer rates that are lower than the local utility.

On your current energy bill, look for the energy charges portion. This is the part of your bill that im体育 Energy can help you with and the part you will compare with other REP. price per kWh = total energy charges ÷ total kWh used for the month

我们在你们地区的价格包括供应费和运输费.

当你的合同到期时, you can renew by logging in to my account or calling us at and then selecting the plan you want. 或者你什么都不做，你会自动切换到一个可变利率.

一旦你完成在线注册程序, you’ll get a confirmation email containing your contract number, plan details and other info about your service with im体育 Energy. You will also be receiving a welcome kit including terms of service.

im体育 Energy may charge a fee for canceling your contract early. 确切的费用取决于你的计划. 提前终止费用的查看产品详细信息页面.

您的实用程序将一如既往地处理停机和交付问题. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like im体育 Energy - they’re required by law to serve all customers equally.

A charge assessed during each billing cycle that’s not based on your demand for energy consumption.

A kilowatt-hour (kWh) is a unit of measurement for electricity usage over a period of time. 一千瓦时等于一小时使用1000瓦的电力.

逾期付款的费用.

A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.

由公用事业委员会批准的收费, 每兆瓦时不超过65美分, 为低收入折扣提供资金, 一次性缴费援助, customer education, 委员会行政费用和低收入能源效率项目.

根据所消耗的电量(kWh)计算的一种收费

在这里阅读有关放松管制的内容.

Alternative electricity providers like im体育 Energy buy electricity from the people who generate it, 然后把电卖给像你这样的人. 你的工作包括管理电线, poles and other infrastructure to get the electricity safely and reliably to homes and businesses. 如果你没有选择一个替代电力供应商来购买你的电力, 你可以从公用事业公司买电. You have the right to choose your provider in a deregulated market.

Your current provider will know when your contract expires and whether or not there’s an early termination fee. 我们建议您联系他们核实这些细节.

这取决于你选择什么样的转换或搬进去.

Utility Selects Switch: 3-7 business days

Self-Selected Switch: You choose- At least 3 business, maximum of 45 calendar days

Move In: You choose- At least 3 business, maximum of 45 calendar days

Priority Move-In: 24-48 hours

别忘了，这些类型的转换和迁入确实涉及费用

Each utility is different, but a switch typically takes effect in one to two billing cycles.

The utility will continue to handle gas leaks, outages and emergencies just like they always have.

如果您对您的im体育 Energy账单有任何问题，请im体育 . A customer service representative will be available to assist you Monday through Friday, from 8:00 AM to 7:00 PM, 及星期六上午九时至晚上十二时.

We use our buying power and expert knowledge of energy markets to purchase electricity, then we offer fixed rates with various term options to fit your needs.

We use our buying power and expert knowledge of energy markets to purchase natural gas, then we offer fixed-rate with various term options that fit your needs.

Some customers like the flexibility of a month to month variable rate. 另一些人则不想担心能源价格是涨还是跌, and prefer the stability and price protection of a fixed rate.

这取决于你选择哪种计划. 我们的固定费率套餐有固定的合同期限. 这是我们能够让你锁定一个低固定利率的方法. An early termination fee will apply if you cancel service before the end of your contract term. Be sure to read the terms and conditions to learn the details of any electricity plan you sign up for.

Possibly- we’ll let you know whether or not you’ll need to provide a deposit after we’ve run your credit check, 包括来自消费者报告机构Transunion的信息. But, 即使你必须提供押金, you can get it back as a bill credit if you’re a residential customer and you don’t make any late payments for 12 consecutive months.

如果你是圣地亚哥煤气公司的 & Electric or  Southern California Gas Company or Pacific Gas & Electric customer, you will receive a separate invoice for supply and delivery charges that were once combined by your utility company. im体育 Energy will provide our pricing on a separate invoice for your supply charges and your utility company will continue to charge you for the delivery of that gas and the applicable taxes and fees.

Otherwise, 你会一如既往地收到公用事业公司的账单. That bill will include your supply charges from im体育 Energy along with the delivery charges from the utility.

We recommend contacting the utility to confirm whether or not these services will still be available to you after you switch.

If you are switching electricity providers at a location that’s currently getting power, 你的服务不应该受到任何干扰.

Because your exact switch date is determined by your utility, 我们不能告诉你具体的日期, 但你可以调用实用程序来找出答案.

Alternative electricity providers like im体育 Energy buy electricity from the companies that generate it, 然后把电卖给像你这样的人. 你的工作包括管理电线, poles, and other infrastructure to get the electricity safely and reliably to homes and businesses. 如果你没有选择一个替代电力供应商来购买你的电力, 你可以从公用事业公司买电. You have the right to choose your provider in a deregulated market like Commonwealth Edison.

在新地址获得电力或天然气服务, you'll need to contact the utility so they can process your move in. 一旦你这样做了，你可以在网上或电话上注册im体育 Energy .

Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. 在那里你可以改变你的偏好, 更新您的付款信息(适用于某些市场)和通讯录, 跟踪您的订单和管理您的帐户密码.

We use our buying power and expert knowledge of energy markets to purchase electricity, then we offer fixed rates with various term options to fit your needs.

Residential- Because im体育 Energy is not responsible for collecting taxes for residential customers, there are no taxes included in im体育 Energy's residential rates.

Commercial- im体育 Energy负责向商业客户收取税款. Taxes for commercial customers may be included in the rate or listed as a separate item. 如需更多资讯，请联络我们 .

Some of the utilities may add any applicable taxes to your bill.

Yes, you can set up and manage multiple accounts with one login. 只需登录您的im体育 Energy在线帐户, 点击我的帐户并选择添加服务位置.

Our customer accounts are typically under one primary account holder. 您可以添加一个额外的联系人到帐户, however that person will have the same capability as the account holder to request information.

Yes, you can call 注册im体育 Energy，或者您可以使用我们的快速、简单的在线注册24/7 z14z.com.

公用事业账单所有客户, 您账单上的姓名将与您公用事业账户上的姓名相同.

在新地址获得电力或天然气服务, you’ll need to contact the utility so they can process your move in. 一旦你这样做了，你就可以签约了 im体育 Energy online or by phone at .

No. 一旦你成功和im体育签约，剩下的就交给我们了.

是的，我们为商业客户服务. 详情请致电1-.

No. Your electricity will continue to be delivered safely and reliably by your local utility, 不管你从谁那里买的.

im体育 Energy does not own generation assets and does not act as a utility in any market. We are solely focused on purchasing energy for our customers, getting the best price possible on that energy and assuring a best in class customer experience.

作为解除管制的能源行业的先驱, 我们在能源买卖方面有丰富的经验. 我们的专业知识和规模使我们能够购买能源, 然后我们用它来创建固定利率和不同的期限选择，以满足您的需求. We take the risk of commodity rates changing so you don’t have to.

No. We do everything for you; we make all the arrangements. You’ll get confirmation in the mail from your utility company that you’ve opted for im体育 Energy.

Renewable Product Content

100% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 100% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 100% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. 如需更多信息，请参阅贵方报盘的具体条款.

50% Green: This product is a Generic Renewable Energy Credit ("REC") backed product meaning that 5O% of your annual usage will be offset by our retirement of non-specified RECs that are generated somewhere in the United States. Your status as an Illinois ratepayer means that in 2018 13% of your annual usage will additionally be covered by RECs that meet the State’s Renewable Portfolio Standard. Even though this is a generic product last year 50% of the electricity used by each customer served under this green product was covered through the retirement of Texas Wind RECs. Past resource composition is not a guarantee of future resource composition and is only provided to meet the requirements of Ill. Admin. Code. 83, Ch. I(c) 412.190. 如需更多信息，请参阅贵方报盘的具体条款.

No. When you select im体育 Energy as your electricity provider you will receive one consolidated bill from your local utility. im体育 Energy将作为发电供应商出现在您的账单上.

作为一个知情的消费者, 你可以查看当前账单上的利率，然后购买最适合你需要的东西

You can click here, or call us at 1-.

im体育 Energy was founded in 1999 and has grown to become one of the most trusted retail energy suppliers in the United States. Based in Houston, Texas, we have been providing electricity and natural gas to homes just like yours for more than 15 years.

Your invoice will indicate whether it is actual or estimated.

Complete your enrollment today online or chat with one of our knowledgeable sales agents at or customercare@z14z.com.

您可以通过网上付款 My Account or by phone at using a checking account, credit card, or debit card. 我们也接受现金支付在许多零售地点. 如欲查询附近的零售点，请按 here

你可以在im体育 Energy网上注册.Com -只需输入你的邮政编码，选择你的计划，并填写你的信息. It’s easy. 你也可以通过电话报名 . 不管怎样，我们期待着你的消息.

Give us a call at 8.

No, 只要你在网上注册, we’ll handle contacting your utility and notifying them of your switch.

We actually purchase electricity from companies in or near your area and sell it to people and businesses like you, often at a fixed price.

We actually purchase natural gas from many sources and arrange to have it transported to your area.

Your current provider will know when your contract expires and whether or not there’s an early termination fee. 我们建议您联系他们核实这些细节.

Texas (ERCOT) markets– Texas is a unique state where energy choice has completely separated utilities from the customer-facing retail side of the business. im体育 Energy will send you one consolidated bill that contains both your energy charges and your utility charges.
Dual billing markets -在某些市场，大客户可以选择双重计费. 如果你是双重计费客户, your business will get an energy charge-only bill from im体育 Energy and a utility charges bill from your local utility. The greatest advantage of dual billing is that we can offer you more choices in energy plans.
All other markets -公用事业合并计费系统在德克萨斯州以外的所有市场都是默认的(ERCOT). 在公用事业合并计费市场, the utility sends you one consolidated bill containing both your utility charges and your energy charges, 即使你的能量来自于像im体育 energy这样有竞争力的能源供应商.

转换通常需要15-45天.

作为解除管制的能源行业的先驱, 我们有很多买卖能源的经验. Our expertise and size allow us to negotiate better prices on energy, 然后我们再告诉你.

这取决于公用事业市场, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.

这取决于公用事业市场, sometimes if the billing cycle is closure to the meter read the switch can happen sooner otherwise switch usually takes 15-45 days. In the meantime, keep an eye out for the welcome letter and terms of service we’ll mail you for your review.

Please check out the products page for plans available in your area.

总拖欠余额的5%.

Once you sign up, you'll get an enrollment e-mail containing your estimated switch or move-in date.

你会一如既往地收到公用事业公司的账单. That bill will include your supply charges from im体育 Energy along with the delivery charges from the utility.

在新地址获得电力或天然气服务, you’ll need to contact the utility so they can process your move in. 一旦你这样做,你可以 在网上注册im体育 Energy or by phone at

Give us a call at 至少3个工作日前，你需要你的电力服务转移. When you call, 我们需要你的新服务地址, 您的新ESID号码，如果有的话, the date you want to start service at your new address and the date you would like service disconnected at your old address.

如果你搬到一个新的地方，断开连接不会受到任何惩罚. 你需要提供你的转寄地址, 这取决于你的具体情况, you may be required to provide some additional proof that you’ve left your previous address.

如果你的合同在六个月内到期, we offer future date pricing and make contracts available that start at the end of your current contract.

Yes. You must be up to date with your payments to your utility before you can switch to another electricity or natural gas provider.

这取决于你选择什么样的入住方式.

Move In: You choose- At least 3 business, maximum of 45 calendar days

Priority Move In: 24-48 hours (will cost more than a typical move-in request)

The utility will continue to handle outages, leaks, and emergencies just like they always have.

公用事业将继续处理紧急情况, leaks, 停电，电线断了，一如既往. For these kinds of issues, we recommend calling the utility.

No. The Gas utility is required to handle all customers equally and has no incentive to treat you differently, 即使你选择了替代能源供应商.

是的，这是受国家监管的.

不，更换供应商是不收费的.

Some of our plans may include a small monthly fee which is listed on the products details page. 

For variable-rate plans, there are no early termination fees. For fixed-rate plans, 我们可能会收取产品详情页面列出的提前终止费用. Click here to find out more.

No. 因为公用事业在其服务区域内处理所有客户的账单, 我们没有办法阻止切断你的连接, 即使你想加入我们.

Suppliers can employ different strategies when purchasing power in the wholesale market. Sometimes that strategy results in a supplier being able to offer rates that are lower than the local utility.

On your current energy bill, look for the energy charges portion. This is the part of your bill that im体育 Energy can help you with and the part you will compare with other REP. price per kWh = total energy charges ÷ total kWh used for the month

我们在你们地区的价格包括供应费和运输费.

当你的合同到期时, you can renew by logging in to my account or calling us at and then selecting the plan you want. 或者你什么都不做，你会自动切换到一个可变利率.

一旦你完成在线注册程序, you’ll get a confirmation email containing your contract number, plan details and other info about your service with im体育 Energy. You will also be receiving a welcome kit including terms of service.

im体育 Energy may charge a fee for canceling your contract early. 确切的费用取决于你的计划. 提前终止费用的查看产品详细信息页面.

您的实用程序将一如既往地处理停机和交付问题. And they won’t treat you any differently if you’ve chosen a competitive energy supplier like im体育 Energy - they’re required by law to serve all customers equally.